The customer confirms the reservation and completes a 50% deposit. Nexus House will contact you via email, phone, or text message.

Children under 6 years old can stay free of charge. Nexus House does not support extra beds.

Children over 6 years old or additional guests incur an extra charge of 300,000 VND/ person/ night.

Commit to ensuring that your activities do not cause noise or disruption within the hotel.

Early/ Late Check- in Policy

Early check-in before 5:00 AM

Late check-out after 6:00PM

100% of one night’s rate will be charged

Early check-in from 5:00AM - 8:59AM

Late check-out from 3:00 PM - 5:59PM

50% of one night’s rate will be charged

Early check-in from 9:00 AM - 1:59 PM

Late check-out from 12:15 PM - 2:59 PM

30% of one night’s rate will be charged

Cancellation Policy

Cancellation more than 7 days before check-in

Cancellation 4 - 6 days before check-in

Cancellation 3 days before check-in

*This policy does not apply on holidays.